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Frequently Asked Questions

How quickly can I start trading?
Most accounts are approved within 24 hours of document submission. Our team will contact you within 30 minutes of registration to guide you through the setup process.
What are the minimum deposits?
Our Starter Plan requires £250, Professional Plan £1,000, and Elite Plan £5,000. All plans include the same advanced AI technology and UK support.
What documents do I need?
You'll need a valid UK driving licence or passport for identity verification, plus a recent utility bill or bank statement for address confirmation.
Can I withdraw my funds anytime?
Yes, you can request withdrawals at any time. Standard processing takes 1-3 business days depending on your chosen withdrawal method.
Is my money safe?
Yes, all client funds are held in segregated accounts at tier-1 UK banks. We're regulated by UK financial authorities and maintain strict security protocols.
Do you offer training?
All accounts include comprehensive educational resources. Premium accounts receive one-on-one training sessions with our UK trading experts.

Important Support Notice

Risk Warning: Our support team can assist with platform usage and account management, but cannot provide financial advice. CFD trading carries significant risk with approximately 70% of retail traders losing money.

Regulatory Notice: Under FCA PS20/10, we cannot market CFDs to UK retail clients. Our services are available only to professional traders and eligible counterparties.

Communication Record: All communications may be recorded for training and regulatory compliance purposes.